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  • How to Make the Best Use of the ATLAS Support Chat

    Introducing ATLAS - Your First Step in Support ATLAS is the latest addition to our support team, designed to provide immediate, automated assistance. While our support portal has always been the go-to...

  • Setting LM_LICENSE_FILE for Administrators

      Overview   This article describes the process of setting up LM_LICENSE_FILE for Windows and Unix System Administrators.   Windows Administrators   When you install the ATTClm server, in Windows, the...

  • Setting Client License Environment Variable

      Overview   FLEXnet Publisher and ATTClm use the environment variable LM_LICENSE_FILE (Windows clients) or AT_LM_LICENSE_FILE (UNIX clients) to find which license server the client will connect to. Y...

  • Configuring the License Manager as a Windows Service

      This article describes the process to configure the License Manager as a Windows Service. Note: You must have administrator privileges to configure the License Manager as a service.   Run <install_d...

  • ATTClm Directory Structure

      This article describes the ATTClm directory structure for Windows. The attclm<x.x> directory, where <x.x> is the current ATTClm release number, contains the following: prodinfo.txt - This file conta...

  • Checking Daemon/Services Status

      This article describes the process of checking daemon status on Windows and UNIX platforms.   Process   Checking Windows Service Status To check the service status on Windows: Run <install_dir>\attc...

  • Troubleshooting Common Licensing Issues

    Overview   This article provides information about common licensing issues and serves as a guide on how to troubleshoot their root causes.    Information   Verify that the license daemons/services (lm...